Transport Corporation of America, Inc.
  • Operations - Customer Service
  • Eagan, MN, USA
  • Full Time

Full benefits package

Customer Service Assistant (CSA) Opportunity 

Transport America has an immediate need for a high-energy individual to join our Customer Service team.  In this front-line operations role you'll have great opportunities to make an immediate impact on our business.  We're looking for individuals who want to grow with us.  Successful candidates will exhibit a strong personal commitment to teamwork, have the demonstrated ability to communicate and influence others, as well as, thrive in a fast-paced, results-driven environment. 

Our CSA's are accountable for:

  • Creation of customer profiles and entry of orders
  • Obtaining pickup and delivery appointments as well as monitoring shipments
  • Assisting in completing billing items, EDI and scorecard reporting
  • Resolving shipment delays or scheduling changes
  • Working directly with our Customer Account Managers to ensure service expectations are met 
  • Track and resolve unbilled orders to ensure timely payment is made to Transport America

Our desired candidate has:

  • HS diploma, college degree preferred
  • Excellent customer service, communication and interpersonal skills
  • High attention to detail, strong work ethic, high energy and a positive attitude
  • Confident, self-motivated and results driven individual who thrives in a fast paced environment
  • Strong PC, phone and organization skills
  • Ability to type at least 40 wpm
  • Ability to prioritize your workload and thrive in a fast-paced environment 



Transport America believes in exceeding expectations. We take that same approach to a work-life balance in offering the following employee benefits. 

  • Medical, Vision & Dental
  • Accidental Death & Dismemberment
  • Life Insurance (employee, spouse & children)
  • Short-Term & Long-Term Disability
  • 401(k)
  • Tuition Reimbursement
  • Employee & Immediate Family Assistance Program
  • Paid Holidays & Vacation Time (full-time & part-time employees)
  • Paid Personal Time
  • Dependent Care Reimbursement & Medical Healthcare Flexible Spending Account 


About Transport America:

Transport America began operations in 1984, and in 2014 became a wholly-owned subsidiary of TFI International (TSX: TFI). 

Over the past 30 years, Transport America has been providing transportation solutions to customers who demand superior supply chain services. 

At Transport America our goal is simple - to deliver excellence.  With over 1,500 trucks, we attract and retain the best professional drivers in the industry.  We are large enough to serve our customers yet small enough to give them the personal attention they need.  We offer Solo, Team, Dedicated and Regional Truckload services as well as Intermodal and Brokerage solutions that provide options to our customers and flexibility for our Drivers.


Company Values:

  • Safety
  • Integrity & Respect
  • Creating Success with a Positive Culture
  • Passion for Excellence 

To learn more about us and opportunities to become a part of our team, visit us at   

EEO/Minorities/Females/Vet/Disabled/Drug-Free & E-Verify Employer

Transport Corporation of America, Inc.
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